Terms & Conditions

Who we are

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Introduction

Welcome to www.opaltechafrica.com. These Terms and Conditions (“Terms”) govern your access to
and use of our website, products, and related services for the purchase of digital printing machines,
parts, and accessories (collectively, the “Services”).

By accessing or using our website, you agree to comply with and be bound by these terms. If you do
not agree, please discontinue use immediately.

Eligibility

By using this website, you confirm that you are at least 18 years of age or of legal age in your country
of residence to enter into a binding contract, and that you have full authority to make purchases onOn
behalf of yourself or any organization you represent.

Products and Descriptions

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We strive to ensure all product details, images, specifications, and pricing are accurate.
However, we cannot guarantee that all content is error-free.

Product colors and appearances may vary slightly depending on display settings or
manufacturer updates.

We reserve the right to modify or discontinue products without prior notice.

Orders and Acceptance

All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel any order at our discretion (for example, if fraudulent
activity or pricing errors are suspected).

Once your order is accepted, we will send an order confirmation email.

You agree to provide accurate billing, shipping, and contact details during checkout.

Who we share your data with

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Pricing and Payments

All prices are displayed in US dollars unless stated otherwise.

Prices may or may not include applicable taxes, customs duties, and shipping fees, which will
be calculated during checkout.

We accept major payment methods, including credit/debit cards, bank transfers, and other
secure payment gateways listed on our website.
By providing payment details, you authorize us (or our payment processor) to charge the
specified amount for your order.

Shipping and Delivery

We ship to most international destinations. Delivery times and shipping costs vary depending
on destination and carrier.
Estimated delivery dates are for reference only and are not guaranteed.
Risk of loss or damage passes to you once products are handed to the shipping carrier.
Customs duties, import taxes, or other fees may apply and are the responsibility of the buyer.

Returns, Refunds, and Cancellations

You may request a return or exchange within seven (7) days of receiving your order if the
product is defective or not as described.
To qualify, items must be unused, in original packaging, and accompanied by proof of
purchase.
Refunds are processed using the original payment method within seven (7) to ten (10)
business days after inspection.
Cancellations must be made before shipment. Once shipped, cancellation may not be possible.
Certain products (e.g., custom orders, software licenses, or opened consumables) may not be
eligible for return
Certain products (e.g., custom orders, software licenses, or opened consumables) may not be
eligible for return

Warranty

Products sold are covered by the manufacturer’s warranty or a seller warranty as indicated on
the product page.
Warranty coverage is limited to manufacturing defects and excludes damage caused by
misuse, improper installation, or unauthorized repairs.
Warranty claims require proof of purchase and serial number verification.
Repair, replacement, or refund under warranty is at our sole discretion.

Intellectual Property

All content on this website—including trademarks, designs, product photos, text, logos, and
graphics—is the property of Oplatech or its licensors.
You may not reproduce, distribute, modify, or use any material without prior written consent.

Limitation of Liability

To the maximum extent permitted by applicable law:

We are not liable for any indirect, incidental, consequential, or punitive damages arising from
your use of or inability to use our website or products.
Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount you
paid for the product giving rise to the claim.
We make no warranties that our website will be uninterrupted, error-free, or free from viruses
or harmful components.

Compliance with Laws

You are responsible for complying with all local laws and regulations related to your use of our
website and purchase of products, including import/export and tax requirements.

Privacy Policy

Your privacy matters to us. Please refer to our Privacy Policy for information about how we collect,
use, and protect your personal information in accordance with applicable data protection laws (such as
GDPR, CCPA, etc.).

Force Majeure

We shall not be liable for any delay or failure to perform obligations under these Terms due to events
beyond our reasonable control, including natural disasters, acts of war, labor disputes, or disruptions
in internet or transport systems.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Insert
Country].
Any dispute shall first be attempted to be resolved amicably. If unresolved, it shall be
submitted to the exclusive jurisdiction of the courts of [Insert Country/City].
For cross-border sales, international conventions such as the UN Convention on Contracts
for the International Sale of Goods (CISG) may apply where relevant.

Amendments

We may revise these terms from time to time. Updated versions will be posted on this page, and the
“Last Updated” date will be revised accordingly.
Continued use of our website after any updates constitutes acceptance of the new Terms.

Contact Us

For questions, concerns, or support, please contact:
Email:
Phone: (+233) 0278833303 /
Address: Kwame Nkrumah Avenue, Circle-Accra, Ghana.
Website: www.opaltech.com